Privacy policy

Effective Date: 21 July 2025
Last Updated: 23 July 2025

This Privacy Policy describes how Wonder Nest Digital F.Z.E (herein referred to as "Wonder Nest Digital", "The Wonder Designer", “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit, use our services, or make a purchase from www.thewonderdesigner.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.

This policy complies with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL).

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. Any such changes will be posted on this page with the revised “Last Updated” date.

2. Personal Data We Collect

The categories of personal data we collect include:

2.1 Data You Provide Directly

  • Contact Information: name, email address, phone number, billing and delivery address.

  • Order Information: purchase history, payment confirmation, returns/exchange data.

  • Account Credentials: username, password, security question answers.

  • Support Correspondence: communications with our support team.

You may choose not to provide certain information, but this may limit your ability to use some features of the Services.

2.2 Data We Automatically Collect

We collect usage data through cookies and similar technologies, such as:

  • IP address, browser type, device information

  • Pages visited, time spent on pages, referring websites

  • Log-in activity and account interactions

2.3 Data from Third Parties

We may receive your information from:

  • Shopify Inc and related service providers

  • Payment gateways (e.g., Stripe, PayPal, Shopify Payments) for secure transaction processing

  • Advertising partners and analytics providers (Eg; Facebook, Instagram)

All third-party data is treated in accordance with this Privacy Policy.

3. How We Use Your Personal Data

We use your personal data to:

3.1 Fulfill and Manage Your Orders

  • Process payments and issue confirmations

  • Manage your account and deliver digital products

  • Provide customer support and post-purchase communication

3.2 Improve Our Services

  • Analyze usage trends and preferences

  • Diagnose technical issues and improve site functionality

3.3 Marketing and Promotions

  • Send you updates, offers, and product announcements

  • Display relevant advertising on our Site and other platforms

  • You can opt out of marketing at any time

3.4 Security and Fraud Prevention

  • Detect and prevent unauthorized or illegal activity

  • Protect the integrity of our systems and customer accounts

4. Cookies and Tracking Technologies

We use cookies and similar tools for:

  • Session management and preference storage

  • Usage analysis and performance tracking

  • Personalized content and advertising delivery

You may adjust cookie preferences in your browser settings. However, disabling cookies may impair some site functionality. 

For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

5. Disclosure of Personal Data

We may share your data with:

  • Service providers: hosting, payments, analytics, IT support

  • Marketing partners: for targeted promotions (only if consented)

  • Legal authorities: if required by law, legal process, or regulatory obligations

  • Business transfers: in case of merger, acquisition, or sale of assets

We do not sell or rent your personal data to unaffiliated third parties.

6. International Data Transfers

As we use global platforms (e.g., Shopify, Stripe, PayPal), your personal data may be transferred and stored outside the UAE, including jurisdictions that may not provide equivalent data protection laws.

In such cases, we ensure appropriate safeguards are in place as per Article 22 of the UAE PDPL, including contractual commitments from processors to uphold confidentiality and data protection standards.

7. Data Security and Retention

We implement appropriate administrative and technical measures to safeguard your data. These include encryption, secure payment gateways, and account protection mechanisms.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or regulatory obligations.

8. Your Rights Under UAE PDPL

Under UAE data protection law, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated personal data

  • Delete personal data no longer required

  • Restrict processing under certain conditions

  • Object to processing carried out for direct marketing

  • Withdraw consent at any time, where processing is based on consent

To exercise your rights, contact us at help@thewonderdesigner.com. We may need to verify your identity before processing your request.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect or process data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Third-Party Sites and Services

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such sites. Please review their privacy policies before submitting any personal data.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, or wish to exercise your rights, you may contact us at:

📧 Email: help@thewonderdesigner.com